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SHIPPING

SHIPMENTS ARE ALWAYS FREE AND ARE MADE WITHIN 10 BUSINESS DAYS WORLDWIDE.

 

RETURN POLICY

THE CONSUMER HAS THE RIGHT TO WITHDRAW FROM ANY DISTANCE CONTRACT WITHOUT ANY PENALTY WITHIN 14 DAYS, FOR WHICH THE POSTMARK WILL BE PROOF (LEGISLATIVE DECREE 206/2005).

THE COSTS FOR THE RETURN ARE BORNE BY THE CUSTOMER, WHO HAS 14 DAYS FROM THE DATE OF DELIVERY OF THE GOODS. THE CUSTOMER IS REQUIRED TO SEND THE RETURN FORM, WHICH CAN BE DOWNLOADED FROM THIS PAGE AND FILLED OUT WITH THE NECESSARY INFORMATION, EITHER IN THE PACKAGE OR VIA EMAIL TO CUSTOMER@CLASSFEELING.COM.

 

SIZE CHANGE

IS THE ITEM YOU PURCHASED TOO SMALL OR TOO LARGE? WOULD YOU LIKE TO REPLACE IT WITH ANOTHER ITEM?

DON'T WORRY, WE WILL MAKE YOUR EXCHANGE, AND WE WILL PAY FOR THE SHIPPING OF THE NEW ITEM.

IN THIS CASE TOO, THE COSTS FOR THE RETURN ARE BORNE BY THE CUSTOMER, WHO HAS 14 DAYS FROM THE DATE OF DELIVERY OF THE GOODS. THE CUSTOMER IS ALSO REQUIRED TO INCLUDE IN THE PACKAGE OR SEND VIA EMAIL TO CUSTOMER@CLASSFEELING.COM THE FORM FILLED OUT WITH THE NECESSARY INFORMATION TO PERFORM THE EXCHANGE.

BEFORE SHIPPING THE GOODS, MAKE SURE YOU MEET THE FOLLOWING

 

REQUIREMENTS

ALL PRODUCTS AVAILABLE ON THIS SITE ARE EQUIPPED WITH AN IDENTIFICATION TAG.

WE INVITE YOU TO TRY THE PRODUCT WITHOUT REMOVING THE TAG AND WITHOUT BREAKING THE RELATED SEAL, AS RETURNED ITEMS THAT ARE NOT IN THE SAME CONDITION IN WHICH YOU RECEIVED THEM WILL NOT BE ACCEPTED. IN CASE OF BREAKING THE TAG, THE RETURNED MERCHANDISE WILL NOT BE REFUNDED IN ANY WAY. EVERY RETURNED ITEM MUST NOT HAVE BEEN WORN AND/OR WASHED AND/OR IRONED AND/OR TREATED IN ANY WAY.

THE ORIGINAL ENVELOPE IS CONSIDERED AN INTEGRAL PART OF THE PRODUCT AND MUST THEREFORE BE RETURNED INTACT, FREE OF SIGNS, WRITINGS, OR DEFORMATIONS THAT COULD COMPROMISE ITS RESALE. FOR THIS REASON, IN NO CASE CAN THE ORIGINAL ENVELOPE BE USED AS THE ONLY EXTERNAL PACKAGING FOR SHIPPING BUT MUST ITSELF BE PACKAGED IN SUCH A WAY AS TO PROTECT THE GOODS.

THE PACKAGE CONTAINING THE RETURN MUST BE PHYSICALLY HANDED OVER TO THE COURIER WITHIN 14 DAYS FROM THE DATE OF DELIVERY.

SHIPPING COSTS AND ANY OTHER EXPENSES FOR THE RETURN ARE AT YOUR EXPENSE.

THE PACKAGE CONTAINING THE RETURN MUST REACH OUR WAREHOUSES WITHIN 10 DAYS FROM THE DATE OF YOUR SHIPMENT. THEREFORE, TO AVOID THAT, AT YOUR RISK AND PERIL, IT GETS LOST OR ACCUMULATES A SIGNIFICANT DELAY, YOU CAN USE THE POST OFFICE BUT WE SUGGEST YOU USE AN EXPRESS COURIER AND INSURE THE SHIPMENT.

 

WARNING

IF EVEN JUST ONE OF THESE CONDITIONS IS NOT MET, WE WILL NOT BE ABLE TO ACCEPT YOUR RETURN, AND THE PACKAGE WILL BE REJECTED OR THE ITEMS WILL BE RESENT TO YOU AT YOUR EXPENSE.

WARNING: FOR ANY DAMAGES NOT FALLING UNDER THE CATEGORY OF MANUFACTURING DEFECTS, SUCH AS HOLES, TEARS, AND CUTS IN THE PRODUCT, NOT REPORTED WITHIN 48 HOURS FROM RECEIPT, WE WILL NOT BE ABLE TO ACCEPT YOUR RETURN AND THE PACKAGE WILL BE REJECTED OR THE ITEMS WILL BE RESENT TO YOU AT YOUR EXPENSE.

THE RETURN RULES LISTED ABOVE ARE VALID FOR PURCHASES MADE AT OUR OFFICIAL ONLINE STORE CLASSFEELING.COM.

IT IS NOT POSSIBLE TO EXCHANGE OR RETURN AN ITEM PURCHASED ONLINE AT ONE OF OUR AUTHORIZED RETAILERS AND VICE VERSA. YOU WILL NEED TO GET IN TOUCH WITH THE BOUTIQUE THAT SOLD YOU THE ITEM AND ADHERE TO THEIR RETURN POLICY. IN CASE OF MANUFACTURING DEFECTS, IF NECESSARY, THE RETAILER WILL CONTACT US IN TURN.

TERMS AND CONDITIONS OF SALE

WE WANT TO PRELIMINARILY ASSURE YOU THAT THE CARE OF OUR CUSTOMER IS OUR PRIMARY INTEREST.

ANY OF OUR ACTIVITIES ARE CARRIED OUT IN THE INTEREST OF OUR CUSTOMER AND HAVE AS THEIR MAIN GOAL TO ACHIEVE THE HIGHEST POSSIBLE DEGREE OF THEIR SATISFACTION. THE CLASSFEELING.COM SITE, INCLUDING EXPRESSLY ALL EXISTING THIRD-LEVEL DOMAINS, IS SUBJECT TO AND REGULATED BY ITALIAN LAW.

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