PRIVACY POLICY
Last Updated: June 2026
INTRODUCTION
CLASSFEELING is committed to protecting your privacy and handling your personal information with transparency and care.
This Privacy Policy explains how we collect, use, store and protect your personal data when you visit or make a purchase through www.classfeeling.com.
DATA CONTROLLER
CLASSFEELING
Legal Owner
Claudia Gianola
Sole Proprietorship
VAT Number
IT04119200139
Registered Office
Vicolo Chiuso 11
23823 Colico (LC)
Italy
Certified Email (PEC)
PERSONAL DATA WE COLLECT
We may collect the following information:
• Name and surname
• Billing and shipping address
• Email address
• Telephone number
• Payment information (processed securely by our payment providers)
• Order history
• Technical information such as IP address, browser type and device information
• Website usage information collected through cookies where applicable
YOUR RIGHTS
RIGHT TO LODGE A COMPLAINT
If you believe that the processing of your personal data infringes applicable data protection law, you have the right to lodge a complaint with the competent supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, without prejudice to any other administrative or judicial remedy available to you.
If you are located in Italy, you may lodge a complaint with:
Garante per la Protezione dei Dati Personali
Piazza Venezia, 11
00187 Rome (RM)
Italy
Official website: www.garanteprivacy.it
You may also contact us before lodging a complaint so that we can review your concerns and, where appropriate, take the necessary measures to address them.
Exercising your right to lodge a complaint does not affect any other rights or remedies available to you under the General Data Protection Regulation (GDPR) or other applicable data protection laws.
HOW WE USE YOUR INFORMATION
Your personal information may be used to:
• Process and deliver your orders
• Manage payments and refunds
• Provide customer support
• Respond to enquiries
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and unauthorized activities
• Send marketing communications only where you have provided your consent
LEGAL BASIS FOR PROCESSING
Personal data is processed in accordance with the General Data Protection Regulation (GDPR) based on:
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Your consent where required
DATA SHARING
Your information may be shared only with trusted third-party service providers necessary for operating our business, including:
• Wix.com Ltd.
• Payment providers
• Shipping carriers
• Google services
• Meta Platforms
These providers process data only for the purposes necessary to deliver their services.
DATA RETENTION
DATA RETENTION
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, to provide our services, to comply with legal obligations, to establish, exercise or defend legal claims, and to protect our legitimate interests, in accordance with applicable law.
In particular:
Personal data relating to purchases, orders, invoices, payments and accounting records is generally retained for the period required by applicable tax, accounting and commercial laws, which may require retention for up to 10 years.
Personal data relating to customer service requests, complaints, returns, refunds and disputes is retained for the time necessary to handle the request and may subsequently be retained for the applicable limitation period where necessary to establish, exercise or defend legal claims.
Personal data associated with a customer account is retained for as long as the account remains active and, after account closure or prolonged inactivity, for the additional period necessary to comply with legal obligations, prevent fraud, resolve disputes and establish, exercise or defend legal claims.
Personal data processed for direct marketing purposes on the basis of consent is retained until the user withdraws consent or objects to the processing, or for a shorter period where required by applicable law or our internal data retention practices. We may periodically review whether continued retention remains necessary and appropriate.
Personal data and identifiers processed through analytics technologies are retained in accordance with the retention settings configured for the relevant analytics services, subject to the user's consent where required by applicable law.
Personal data processed through advertising and marketing technologies is retained in accordance with the retention periods and settings applied by the relevant service providers and our configured services, subject to the user's consent where required by applicable law.
Personal data relating to cookie consent choices and records of consent may be retained for the period necessary to demonstrate compliance with applicable data protection requirements and to respect the user's privacy preferences.
Security logs and technical information used to protect the website, prevent fraud and detect security incidents may be retained for the period reasonably necessary for those purposes and to comply with applicable legal obligations.
At the end of the applicable retention period, personal data is deleted, anonymized or otherwise processed so that it can no longer be associated with an identifiable individual, unless further retention is required or permitted by applicable law.
INTERNATIONAL DATA TRANSFERS
Our website is hosted and operated using the Wix platform and may use services provided by third-party service providers, including Google and Meta.
The use of these services may involve the processing of personal data in countries outside the European Economic Area (“EEA”), including countries whose data protection laws may differ from those applicable within the EEA.
Where personal data is transferred outside the EEA, we take appropriate steps to ensure that such transfers are carried out in accordance with applicable data protection law.
Depending on the circumstances and the service provider involved, international transfers of personal data may be based on:
an adequacy decision adopted by the European Commission;
the European Commission's Standard Contractual Clauses (“SCCs”);
the EU-U.S. Data Privacy Framework, where applicable and where the relevant recipient is certified under that framework; or
other lawful transfer mechanisms and appropriate safeguards recognized under applicable data protection law.
Where required, additional technical, contractual or organizational measures may be implemented to provide an appropriate level of protection for personal data.
Further information regarding the safeguards used for international data transfers may be requested by contacting us using the contact details provided in this Privacy Policy.
Users may also consult the privacy documentation of the relevant service providers for additional information regarding their data processing activities and international data transfer mechanisms.
YOUR RIGHTS
Under applicable data protection laws, you have the right to:
• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to processing
• Withdraw consent where applicable
• Request data portability
Requests may be submitted using the contact details below.
DATA SECURITY
CLASSFEELING implements appropriate technical and organisational measures to protect personal data against unauthorized access, disclosure, alteration or destruction.
COOKIES
Information regarding cookies is available in our separate Cookie Policy.
CHANGES TO THIS POLICY
CLASSFEELING reserves the right to update this Privacy Policy at any time.
The latest version will always be published on this page.
CONTACT
CLASSFEELING
Website
© 2026 CLASSFEELING
All Rights Reserved.